Privacy

Effective Date: 7/29/2024

Welcome to Looc.ai! Your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our SaaS solution and related services (collectively referred to as the "Service").

By using Looc.ai, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Service.

1. Information We Collect

1.1. Information You Provide to Us

When you register for an account or use our Service, we collect the following information:

  • Business Name
  • Contact Name
  • Phone Number
  • Email Address

This information is used to create and manage your account, communicate with you, and provide our Service.

1.2. Information We Collect Automatically

While you use our Service, we may collect certain technical information, including:

  • Device Information: Details such as IP address, browser type, and operating system.
  • Usage Data: Information about how you interact with our Service, such as features accessed and time spent on the platform.

2. How We Use Your Information

We use the collected information to:

  • Provide and manage your account and access to the Service.
  • Respond to your inquiries and provide customer support.
  • Improve and enhance the functionality of our Service.
  • Send administrative notifications, such as updates and changes to our terms or policies.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following situations:

  • Service Providers: With trusted third parties that assist in delivering our Service (e.g., hosting and technical support).
  • Legal Compliance: When required by law or to protect the rights, safety, or property of Looc.ai or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business assets.

4. Data Retention

We retain your information for as long as necessary to provide the Service and comply with legal obligations. If you wish to delete your data, please contact us.

5. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete the information we hold about you.
  • Restrict processing or object to certain uses of your data.
  • Opt out of receiving promotional communications.

For privacy-related requests, contact us.

6. Security

We take reasonable precautions to protect your information from unauthorized access, loss, misuse, or disclosure. However, no system can be completely secure. Use the Service responsibly.

7. International Data Transfers

If you access our Service from outside the UAE, your information may be transferred and processed in the US or other countries with different data protection laws. By using our Service, you consent to these transfers.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the Service signifies your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Looc.ai
Email: hello@looc.ai
Address: Level 1 Innovation Hub, DIFC Dubai – UAE